Making People Feel Seen

Internal communications work best when they don’t feel like internal communications

Working alongside Temple Health’s communications team, RTRN helped build a more consistent approach to employee communications during a period of significant fatigue and change. My role focused on translating that strategy into communications people would actually want to read and engage with.

Internal communications should help people understand what is happening, why it matters, and, sometimes most importantly, remind them that someone is paying attention.